As technology rapidly advances, the landscape of customer service is constantly evolving. Two prominent contenders vying for dominance are chatbots and live chat agents. While/Despite/Because both offer immediate support, their approaches differ significantly. Chatbots leverage artificial intelligence to automate interactions, providing instant res

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AI chatbots are transforming the landscape of retail customer service. These sophisticated virtual assistants can deliver quick and efficient solutions to customer questions, always available. From resolving simple product details to assisting with order tracking, chatbots can manage a broad range of customer interactions. This releases human agen

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